Our shipping vision is simple: get your MINI parts and accessories to you as quickly and efficiently as possible!

That's why we're offering FREE Shipping on most orders $899+ (some exclusions apply! - see below) backed by secure Return Policy if you change your mind or need to make a return. We also offer extremely competitive rates for all other shipments including super-fast expedited options! We don't make you guess what your shipping charges will be - our real-time shipping methods and rates will accurately calculate and display in your cart at checkout.

For your convenience, during checkout you will see the below options to select from.

1. Economy: Which is commonly know as USPS Ground Advantage through the postal service.

2. Standard: The order will usually be sent via USPS Priority or UPS Ground.

3. Expedited: The order will expedited via USPS Express or UPS Express.

Standard UPS ground transit time estimates:

See map below - orders ship from our location in Ramsey, NJ and times are based on shipment during normal business hours: 8am - 5pm EST, Monday through Friday. Shipments are not processed on Saturdays, Sundays, or Holidays. We strive to ship in stock orders placed by 2pm EST same business day or within 24 hours. Orders will be shipped once all parts are in stock. Any part(s) not in stock at our dealership at the time the order is placed are ordered and sourced through BMW, and typically take about 2 - 4 business days to arrive. Please Contact Us to request a partial shipment - additional shipping charges will apply.

• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

Where's my order? How do I track it?

All orders will receive a confirmation email with tracking # upon shipment. Please allow time for the tracking # to update in the shipping carrier's system. You can also check your Order Status here.

Is there anything you don't ship?

We do not ship BMW batteries, hoods, or windshields (sorry!). While we will ship them, we strongly advise against ordering large upper drip-rail moldings - such as those on the E46 or E9x 3 Series - for shipment as they're very fragile and require a huge shipping box that is very expensive to ship. We unfortunately don't offer BMW parts - even though they'll return a part # search - as we don't own a BMW franchise. Our shipping department proudly and professionally packages and ships pretty much everything else! Have questions? Please Contact Us and we'll be happy to assist!

What Free Standard Shipping exclusions apply?

Sorry - Free Shipping does not apply to expedited, oversized, overweight (60 lbs +), freight class, or HAZMAT orders, or to orders shipping outside the contiguous US (lower 48 plus Washington, D.C.). If your order contains both free shipping items and non-free shipping items, we'll do our best to combine them with the free shipping items as long as they fit inside the same box and don't greatly change the size or weight of the final package(s); otherwise - shipping charges based on those other items will apply. Orders must be at least $899 before shipping and handling fees in order to qualify.

Additional and important shipping information:

• Due to the rising cost of packing materials, shipping surcharges, shipping dept labor, and our ongoing commitment to better and faster shipping, customer service and support - all orders incur a handling charge.

• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

1. Make sure your items are returnable.

We accept returns on brand new, never installed parts within 30 days of receipt. All returns must be undamaged, complete with all included parts/hardware/instructions, in original packaging (or exactly as received), and with all MINI labels/stickers/bar codes etc. attached. Basically, we must be able to restock, resell, or return the items to MINI.

• Non-returnable items (sorry): Vin-coded parts, control units or modules, special tools, painted parts, touch-up paint, parts installed onto the vehicle, modified parts, HAZMAT items (airbags, batteries, seat belts/tensioners, etc.), navigation map updates, codes, literature/manuals, hardware (nuts, bolts, screws, etc.), and lifestyle items.
• Restocking fee: 15% restocking fee on parts returned.
• Shipping & handling: Sorry, non-refundable. Original shipping cost will be deducted on returns of orders that included Free Shipping.
• What if I received an order that is damaged or missing parts? Please Contact Us here immediately and select "Shipping Assistance" from the Reason drop-down box - within 48 hours from the time the package is delivered/signed for to report any damaged or missing parts. If someone (friend, family, etc) or some place (forwarding location, business, etc.) is accepting the package on your behalf, they must notify us within 48 hours of any damaged or missing parts. Please keep all boxes, packing material, etc. as we'll likely need it for the damage claim with the shipping courier. We'll work on the quickest resolution possible for you.
• What if I receive the wrong part(s)? Please Contact Us here immediately and select "Order Inquiry" from the Reason drop-down box. We'll investigate and work on the quickest resolution possible for you. Please provide us as much information as possible and check to see if the part # on your package matches the invoice you received, or if there are any special notes that a part has superseded to a newer part number. Please note - it is your responsibility to confirm you've received the correct, undamaged parts prior to having them painted or installed. If you're having a body/paint/repair shop install parts for you, it is their responsibility to test-fit and confirm the parts are correct and undamaged prior to painting or installation - we unfortunately can not accept returns on any parts that have been painted or installed.
• What if I have a core that needs returned? See our Core Charge Information here.

2. Contact Us here to request approval and obtain an RMA #.

Contact Us here to request an RMA # - select "Return Request" in the Reason drop-down box. Please be sure to include your 8-digit order #, as well as the part #s and quantities you need to return. Once the form is submitted, we'll review and send an RMA # upon approval.

3. Ship your parts back to us at:

minipartsexpress.com RMA # ______ <<insert RMA # here. 925 Rt 17 S Ramsey, NJ 07446

• Please try to include a copy of your original invoice, packing slip, or order confirmation email with the return.
• We encourage you to retain the tracking # of the return so you can monitor its arrival, and we strongly recommend you insure your return package to its full value to protect against a lost or damaged package. We unfortunately can not accept a return if the package is lost or the return is damaged. It would be your responsibility to file a claim with the shipping courier directly.
• If we made an error and are providing a pre-paid return label, please send back within 30 days to avoid being charged for the new shipment.
• Returns can also be dropped off at our dealership's parts counter, but must have approval with RMA #, along with a copy of the original invoice, packing slip, or order confirmation email.
• Please do NOT tape over, cover up, or apply shipping labels over the BMW labels. Please put the manufacturer boxes or bags the parts come in inside a separate shipping box.
• Sorry, we do not accept C.O.D. returns. Please do not refuse a shipment you wish to return as we will not credit shipping costs, and you will be responsible for return shipping costs incurred by the courier.

4. Please allow 5 - 7 business days to process your return and apply the credit.

Once back, and typically within 5 - 7 business days, we will inspect each return to ensure it meets the criteria above and issue the credit (less any applicable restocking fees) to your original payment method. Please note: it can take upwards of 7 business days (longer if outside the continental US) after we process your return for the actual credit to post to your account depending on your bank. Please monitor your bank statement or PayPal for the credit to post. If we are unable to credit the original payment method, our accounting dept. will mail a check. Please let us know if your mailing addresses changes.

To Recap:

• Contact us at [email protected] to arrange for any customer service related returns or send the item(s) back to our address for evaluation.
• A copy of the invoice or packing slip will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.
• Returns need to be sent back to Returns: minipartsexpress.com 925 Rt 17 South Ramsey, NJ 07446.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.